Last updated: March 13, 2026
At All Naturals, we truly care about your privacy and your trust means everything to us. This Privacy Policy explains how we handle your personal information when you visit allnaturals.shop, place an order, create an account, or contact us.
We keep things simple: we collect only what we need to serve you well, we protect your information like it’s our own, and we never sell or rent your data to anyone.
### 1. What information we collect
We only collect information that helps us give you the best experience:
- When you create an account or place an order: name, shipping address, billing address, email address, phone number (optional).
- Payment information: we never store your credit card or payment details on our servers — they are handled securely and directly by Stripe (our payment processor).
- When you contact us (email, chat, phone): your name, email, and the message you send.
- Automatically collected: IP address, browser type, pages visited, time spent on site (standard website analytics to improve the experience).
We never ask for more than what’s necessary.
### 2. How we use your information
We use your information only for these reasons:
- To process and ship your orders
- To send order confirmations, shipping updates, and receipts
- To answer your questions and provide customer support
- To improve our website and products (using anonymous analytics)
- To send occasional updates about new products, sales, or important notices (you can unsubscribe anytime — we make it easy)
We never use your information for anything else.
### 3. We do NOT store your credit card information
All payment processing happens through Stripe — a world-class, PCI-compliant payment provider.
Your full credit card number, CVV, and expiration date are **never** saved on our website or servers.
We only keep a secure token/reference from Stripe so we can issue refunds if needed.
### 4. We do NOT share or sell your personal information
We do not sell, rent, trade, or share your personal information with any third party for marketing purposes — ever.
We only share the minimum necessary information with trusted partners who help us run the business:
- Shipping carriers (USPS, UPS, etc.) — only your name, address, and phone number to deliver your package
- Stripe — only for processing payments (they follow strict security standards)
- Our email service provider — only your email address and name for order emails and updates (you can unsubscribe anytime)
All these partners are required to protect your information and follow strict privacy rules.
### 5. How we protect your information
Your information is important to us. We use industry-standard security measures including:
- SSL/TLS encryption (https://) on every page
- Secure servers and firewalls
- Regular security updates and monitoring
- Strict access controls (only authorized people can see customer data, and only when needed)
Even though no system is 100% unbreakable, we do everything we can to keep your information safe.
### 6. Your rights
You always have the right to:
- See what personal information we have about you
- Ask us to correct anything that’s wrong
- Ask us to delete your personal information (we’ll do this unless we need to keep it for legal reasons, like order records)
- Opt out of marketing emails anytime (there’s an unsubscribe link at the bottom of every email)
Just email us at order@allnaturals.shop — we’ll respond quickly.
### 7. Cookies and tracking
We use basic cookies to make the site work properly (cart, login, etc.).
We also use Google Analytics to understand how people use the site (completely anonymous — no personal information).
You can manage cookies in your browser settings at any time.
### 8. Children’s privacy
Our website is not intended for children under 13. We do not knowingly collect information from children under 13.
### 9. Changes to this policy
If we ever make important changes to this policy, we will post the updated version here and let you know if needed. The date at the top shows when it was last updated.
### 10. Contact us
If you have any questions, concerns, or requests about your privacy, please reach out:
Email: order@allnaturals.shop
We read and reply to every message personally.
Thank you for trusting All Naturals with your information.
Your privacy and peace of mind are very important to us.
The All Naturals team 🌱
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